Customer Story
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ecoPortal accelerates RFP turnaround with 60% time savings through AI-powered automation
Industry
Technology
Location
Oceania
Employees
50 - 500
Challenge
Managing complex enterprise RFPs often with 500+ requirements each through manual processes and outdated technology.
Solution
AI RFP software with side-by-side editing, advanced automation, and conversational response refinement capabilities.
Results
60% time savings in RFP project setup with 30% increased team engagement and faster turnaround times.
The Challenge
For ecoPortal, responding to enterprise-level RFPs had become a resource-intensive process that stretched their team thin. With 30-40 substantial RFPs annually, each containing between 300 to 900 requirements, the Solutions Architect and sales team found themselves drowning in administrative work rather than focusing on strategic initiatives.
Jason McGeorge, Solutions Architect, watched as his team lost time to their previous solution, where they were not able to make the most of modern AI capabilities precisely when they needed it most. The old system's review cycles were challenging, creating unnecessary friction in their workflow. Managing their content library felt like wrestling with an inflexible system that made it difficult to update information when business needs changed.
Team engagement suffered as even their most capable staff members found the process frustrating and technically challenging, particularly when working through stacked question-answer formats that made longer RFPs feel overwhelming.
The Solution
Ecoportal discovered AutoRFP.ai through a CEO-to-CEO connection, and within two days of exploring the platform, they recognized its transformative potential. The AI RFP software immediately addressed their core pain points with its advanced automation capabilities and intuitive interface design.
AutoRFP.ai's side-by-side editor revolutionized their workflow, allowing team members to view questions and responses simultaneously rather than working through cumbersome stacked formats. The platform's AI engine delivered faster, more accurate responses while automatically remembering different RFP formats, reducing the need for manual configuration with each new project.
The enhanced content library had immediate impact for ecoPortal's team. The AI's ability to search through their data lake and generate relevant responses was remarkably effective, while the conversational editing feature allowed team members to refine responses through natural prompts like "focus on the question" or "expand this section."
The Results
The implementation delivered immediate and measurable improvements across ecoPortal's RFP operations. The company achieved a remarkable 60% reduction in time required for initial RFP project draft compared to their previous RFP Software, transforming what was once a dreaded process into an efficient workflow.
Team engagement increased by 30% as even their least technical staff members embraced the new system with enthusiasm. The platform's ease of use democratized RFP participation, allowing ecoPortal to expand involvement beyond the sales team to include Customer Success Managers, Product Managers, and PMO staff as active collaborators. AutoRFP.ai’s per project pricing model instead of a per-user pricing ensured there was no additional barrier to allowing additional team members to engage and add value to RFP response.
The end-to-end time to complete RFPs from inception to submission was cut by 15%, while the quality and accuracy of responses improved significantly.
