FintechOS was trapped in a never-ending cycle of manual RFP responses. Their legacy software had no embedded Gen AI capabilities, forcing skilled professionals to review and respond to each question by hand despite having an extensive answer library. This wasn't just inefficient – it was strangling their entire sales operation.

Their previous system could only suggest potential matches from past responses, leaving team members to shoulder the exhausting burden of crafting and refining every answer manually. Valuable hours vanished into this repetitive labor while strategic opportunities went unexplored.

The struggle intensified when tackling diverse functional questions that demanded deep expertise. Even standard technical and security questions required precious manual oversight, pulling critical minds away from high-value initiatives. As RFP volumes grew, the team found themselves increasingly overwhelmed, struggling to maintain both speed and quality in their responses.