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3 min read
Cubiko slashed security questionnaire response time by 85% with AI RFP software
Industry
Technology
Location
Global
Employees
50 - 1000 Employees
Challenge
Security questionnaires from enterprise healthcare clients demanded extensive leadership time, creating sales bottlenecks and diverting focus from strategic initiatives.
Solution
Implemented AI RFP software to automate responses while maintaining healthcare-grade security documentation standards.
Results
Dramatically reduced response time while freeing leadership to focus on strategic growth.
The Story
The Challenge
In the high-stakes world of healthcare technology, Cubiko faced mounting pressure from enterprise prospects demanding comprehensive security documentation. The company's leadership team found themselves caught in a challenging balancing act between maintaining rapid growth and satisfying rigorous security requirements.
The COO and Head of Sales, key drivers of enterprise deals, were spending precious hours meticulously responding to detailed security questionnaires. This time-intensive process not only pulled their focus from strategic initiatives but also created a bottleneck in the sales cycle, with response times stretching to a full week.
For a healthcare SaaS provider, where data security is paramount, these questionnaires weren't just formalities – they were critical trust-building exercises with potential enterprise clients. Each response needed to be precise, consistent, and comprehensive, leaving no room for error while addressing complex compliance standards and data protection measures.
The Solution
Recognizing the need for a more efficient approach, Cubiko implemented AutoRFP.ai's AI RFP software to revolutionize their security questionnaire process. The platform enabled them to create a centralized repository of security-related responses, ensuring consistency across all submissions while maintaining the high standards required in healthcare technology.
The AI RFP software's intelligent automation capabilities transformed their response process, allowing for rapid generation of accurate answers while maintaining necessary compliance and security standards. This technological advancement meant that responses that previously took a week could now be completed in just one hour.
Rather than replacing human oversight, the solution enhanced it. Senior leadership could now focus on reviewing and refining responses rather than drafting them from scratch, ensuring quality while dramatically reducing time investment. This shift allowed the team to maintain their high standards while significantly accelerating their response capability.
The Results
The implementation of AutoRFP.ai delivered immediate and substantial impact across multiple fronts. Response times for security questionnaires plummeted from one week to just one hour, representing an 85% reduction in turnaround time. This dramatic improvement meant faster sales cycles and more responsive customer service.
The COO and Head of Sales reclaimed valuable time previously spent on questionnaire responses, allowing them to refocus on strategic initiatives and core business operations. This shift in time allocation had a ripple effect across the organization, enabling leadership to drive growth more effectively.
Most importantly, the quality of responses remained consistently high, meeting the exacting standards of enterprise healthcare clients. The automated system ensured accuracy and completeness while maintaining the nuanced understanding required in healthcare security documentation.
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