Zendesk

Turn your Zendesk help center into cited answers for every response.

The Zendesk articles that resolve customer tickets also answer buyer questions. The integration puts that knowledge base to work on every bid, with citations attached.

  • Answers from your knowledge base

    Draft cited responses grounded in the Zendesk articles your team already maintains.

  • Always up to date

    Update an article and the next draft reflects it automatically.

Integrate Zendesk in a few clicks

  • [01]

    Connect Zendesk

    Authorize AutoRFP.ai to read your Zendesk Guide and select the categories to index.

  • [02]

    Index and cite

    AutoRFP.ai indexes your help center and links each answer back to the source article.

Frequently asked questions

Something else on your list? Bring it to a demo and we will answer it on one of your own questionnaires.

Which Zendesk content can AutoRFP.ai use?

The Guide categories you select. Articles are indexed and cited in each generated answer.

How current are the answers?

Update an article in Zendesk and the next draft reflects it automatically.

More Content integrations

  • Confluence

    Turn your Confluence spaces into a trusted, always-current answer source.

  • Notion

    Use your Notion workspace as a living knowledge source for every response.

  • SharePoint

    Tap your SharePoint document libraries as a governed answer source.

  • Seismic

    Bring your Seismic enablement content into every RFP answer.

Product demo

See Zendesk and AutoRFP.ai in action

Every draft carries a Trust Score for its sources and a Feedback Score for how fully it answers. Quality is measured by how little your team changes, and every approval records it. In a recent RFP, Red Rover had 95% of responses automated (83 out of 87 requirements). Measure it on your own RFPs in a two-week proof of concept.

See it on your own RFPsBook a demo