Subprocessors
Infrastructure
Global Options
AutoRFP.ai allows customers to opt for a certain geography, namely, the United States, Europe or Asia Pacific Hosting. Based on that, the datacenters used will vary. See below the different datacenter locations depending on the option selected.
AutoRFP.ai does not use any customer or PII data to train LLMs.
Microsoft Azure
Purpose:
AutoRFP.ai incorporates Azure AI Services into its technological framework, enhancing our capabilities in intelligent automation and analytics. Azure's AI solutions play a crucial role in our operations, particularly in streamlining the RFP and security questionnaire processes.
Hosting:
North America Datacenter: US West (Oregon)
European Datacenter: EU Central (Frankfurt)
Asia Pacific Datacenter: Australia East (Sydney)
Location elected by Customer
Amazon Web Services, Inc.
Purpose:
AutoRFP.ai uses Amazon Web Services, Inc. (AWS) for its core infrastructure needs. AWS provides secure and scalable cloud services that support the functioning of AutoRFP.ai. AWS is critical to our operations as it hosts our backend services.
Hosting:
North America Datacenter: US West (Oregon)
European Datacenter: EU Central (Frankfurt)
Asia Pacific Datacenter: Australia East (Sydney)
Location elected by Customer
Google LLC
Purpose:
AutoRFP.ai uses Google Cloud Firestore, a part of GCP, as its primary database service. Firestore is used for storing all data related to AutoRFP.ai, including user profiles, response data, templates, etc. AutoRFP.ai uses Google Translations API
Hosting:
North America Datacenter: US West (Oregon)
European Datacenter: EU Central (Frankfurt)
Asia Pacific Datacenter: Australia East (Sydney)
Location elected by Customer
Analytics
Datadog, Inc.
Purpose:
AutoRFP.ai leverages Datadog for user experience analytics, optimizing interface design and customer interaction.
Hosting:
North America Datacenter: North America
European Datacenter: Germany
Asia Pacific Datacenter: North America
Location elected by Customer
Sales & Support
Intercom, Inc.
Purpose:
AutoRFP.ai employs Intercom for streamlined customer support and communication.
Hosting:
North America Datacenter: United States
European Datacenter: United States
Asia Pacific Datacenter: United States
Hubspot, Inc.
Purpose:
Customer relationship management and marketing automation.
Hosting:
North America Datacenter: United States
European Datacenter: United States
Asia Pacific Datacenter: United States
Stripe, Inc.
Purpose:
AutoRFP.ai integrates Stripe for secure payment processing.
Hosting:
North America Datacenter: United States
European Datacenter: United States
Asia Pacific Datacenter: United States
Feature-Specific Subprocessors
AutoRFP.ai allows customers to opt for a certain geography, namely, the United States, Europe or Asia Pacific Hosting. Based on that, the datacenters used will vary. See below the different datacenter locations depending on the option selected.
Purpose:
Explicitly used to crawl public websites. Takes a URL and returns a formatted document with the websites content.
Hosting:
North America Datacenter: North America
European Datacenter: North America
Asia Pacific Datacenter: North America
Subprocessor changes
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