AutoRFP.ai sub-processors
AutoRFP.ai allows customers to opt for a certain geography, namely the United States, Europe or Asia Pacific hosting. Based on that, the datacenters used will vary. See below the different datacenter locations depending on the option selected.
AutoRFP.ai does not use any customer or PII data to train LLMs.
Infrastructure
| Sub-processor | Purpose | North America | Europe | Asia Pacific |
|---|---|---|---|---|
 Microsoft AzureLocation elected by Customer | AutoRFP.ai incorporates Azure AI Services into its technological framework, enhancing our capabilities in intelligent automation and analytics. Azure’s AI solutions play a crucial role in streamlining the RFP and security questionnaire processes. | US West (Oregon) | EU Central (Frankfurt) | Australia East (Sydney) |
 Amazon Web Services, Inc.Location elected by Customer | AutoRFP.ai uses Amazon Web Services (AWS) for its core infrastructure needs. AWS provides secure and scalable cloud services that support the functioning of AutoRFP.ai and hosts our backend services. | US West (Oregon) | EU Central (Frankfurt) | Australia East (Sydney) |
 Google LLCLocation elected by Customer | AutoRFP.ai uses Google Cloud Firestore, a part of GCP, as its primary database service. Firestore stores all data related to AutoRFP.ai, including user profiles, response data and templates. AutoRFP.ai also uses the Google Translations API. | US West (Oregon) | EU Central (Frankfurt) | Australia East (Sydney) |
Analytics
| Sub-processor | Purpose | North America | Europe | Asia Pacific |
|---|---|---|---|---|
 Datadog, Inc.Location elected by Customer | AutoRFP.ai leverages Datadog for user-experience analytics, optimising interface design and customer interaction. | North America | Germany | North America |
Sales & Support
| Sub-processor | Purpose | North America | Europe | Asia Pacific |
|---|---|---|---|---|
 Intercom, Inc. | AutoRFP.ai employs Intercom for streamlined customer support and communication. | United States | United States | United States |
Feature-Specific Subprocessors
AutoRFP.ai offers various features and those features may be opt-in or opt-out for customers. The below sub-processors can be excluded by the customer not using the described feature.
| Sub-processor | Purpose | North America | Europe | Asia Pacific |
|---|---|---|---|---|
 Firecrawl | Explicitly used to crawl public websites. Takes a URL and returns a formatted document with the website’s content. | North America | North America | North America |
Sub-processor changes
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